Privacy Policy
Effective Date: July 3, 2025
Royal Atelier ("we", "our", or "us") respects your privacy and is committed to protecting the personal information of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.royalatelier.ca (the "Site") or interact with our services.
We comply with applicable privacy laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any relevant provincial laws in Ontario, Canada.
1. Information We Collect
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a. Personal Information
When you make a purchase or contact us through www.royalatelier.ca, we may collect:
Name
Email address
Mailing and billing address
Phone number
Payment information (processed securely through third-party services)
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b. Non-Personal Information
We automatically collect certain non-identifying data when you browse our Site:
IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
Process orders and transactions
Communicate with you regarding your order or inquiries
Improve our website, products, and customer service
Send marketing communications (only with your consent)
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Service providers (e.g., payment processors, shipping partners)
Legal authorities when required by law or to protect our rights
Marketing platforms only if you have opted in
All third-party service providers are required to maintain the confidentiality and security of your data and use it only for the purposes we specify.
4. Consent
By using our services or submitting personal information via www.royalatelier.ca, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations.
5. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to:
Remember your preferences
Analyze site traffic and usage
Enhance your browsing experience
You may adjust your browser settings to disable cookies, but some features of our Site may not function properly as a result.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
7. Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Under Canadian privacy law, you have the right to:
Access your personal information
Correct inaccuracies
Withdraw consent
File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us (see Section 10).
9. Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children without parental consent.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Royal Atelier
Mailing Address:
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review the policy periodically.